QUICK START

Start Building in Minutes

Get your first AI voice call running with just a few lines of code. No complex setup, no lengthy approvals.

Three Steps to Voice AI Integration

Our RESTful API is designed for developers who want powerful voice AI without the complexity. Get authenticated, make a call, handle the response.

1

Get Your API Key
Sign up and get instant access to your development environment
2

Make Your First Call
Use our simple REST API to initiate an AI-powered voice call
3

Handle the Response
Receive real-time webhooks with call results and transcripts

Get Your Free API Key

// Make an outbound AI voice call
const response = await fetch('https://api.team-connect.co.uk/v2/calls', {
  method: 'POST',
  headers: {
    'Authorization': 'Bearer YOUR_API_KEY',
    'Content-Type': 'application/json'
  },
  body: JSON.stringify({
    to: '+447123456789',
    from: '+441615248417',
    ai_personality: 'professional',
    message: 'Hi, this is Sarah from Team-Connect calling about your inquiry.',
    voice: 'en-GB-premium',
    webhook_url: 'https://your-app.com/webhooks/call-complete'
  })
});

const call = await response.json();
console.log('Call initiated:', call.call_id);

// Webhook response you'll receive
{
  "event": "call.completed",
  "call_id": "call_abc123",
  "status": "completed",
  "duration": 180,
  "transcript": "Customer confirmed the appointment...",
  "sentiment": "positive",
  "satisfaction_score": 4.8
}

API CAPABILITIES

Everything You Need for Voice AI

Comprehensive API endpoints for every voice communication use case, from simple notifications to complex conversations.

📞

Voice Calls API

Initiate outbound calls, handle inbound routing, and manage call flows with intelligent AI responses and natural conversation handling.

Outbound & inbound call management
Real-time call control
Dynamic call routing
Global phone number support

🧠

AI Configuration API

Train custom AI personalities, configure conversation flows, and integrate your business knowledge base for contextual responses.

Custom personality training
Knowledge base integration
Conversation flow design
Multi-language support

⚡

Real-time Events API

Receive instant webhooks for call events, stream live transcripts, and get real-time sentiment analysis during conversations.

Live call transcription
Real-time sentiment analysis
Event-driven webhooks
WebSocket streaming

📊

Analytics API

Access comprehensive call analytics, customer satisfaction metrics, and business intelligence data through powerful reporting endpoints.

Call performance metrics
Customer satisfaction tracking
Business intelligence
Custom reporting

🌍

Phone Numbers API

Provision global phone numbers, manage multiple regions, and configure advanced routing with local presence worldwide.

Global number provisioning
Local presence setup
Advanced call routing
Number portability

🔗

CRM Integration API

Seamlessly connect with Salesforce, HubSpot, and 200+ business tools. Bi-directional data sync with real-time updates.

Salesforce native integration
HubSpot certified connector
Zapier marketplace app
Custom webhook support

LIVE DEMO

Test Our API Live

Try our API endpoints right here in your browser. No authentication required for demo endpoints. See real responses in real-time.

Make a Voice Call

To Phone Number AI Personality Message

API Response

{
  "call_id": "call_demo_abc123",
  "status": "initiated",
  "to": "+447123456789",
  "from": "+441615248417",
  "ai_personality": "professional",
  "estimated_duration": 120,
  "webhook_url": "https://your-app.com/webhook",
  "created_at": "2025-08-05T14:26:33Z",
  "metadata": {
    "voice": "en-GB-premium",
    "region": "europe-west",
    "cost_estimate": "$0.15"
  }
}

Configure AI Personality

Business Name Personality Type Custom Instructions

Configuration Response

{
  "config_id": "cfg_ai_demo_456",
  "status": "updated",
  "business_name": "Team-Connect",
  "personality": {
    "type": "professional",
    "voice_characteristics": {
      "tone": "confident",
      "pace": "moderate",
      "formality": "business_professional"
    },
    "conversation_style": {
      "greeting_style": "warm_professional",
      "information_gathering": "structured",
      "closing_style": "action_oriented"
    }
  },
  "custom_instructions": "Always mention our 24/7 support...",
  "updated_at": "2025-08-05T14:26:33Z"
}

Get Analytics Data

Date Range Metrics Group By

Analytics Response

{
  "date_range": {
    "start": "2025-08-01",
    "end": "2025-08-05"
  },
  "metrics": {
    "total_calls": 1247,
    "successful_calls": 1189,
    "average_duration": 142,
    "customer_satisfaction": 4.8,
    "conversion_rate": 23.4
  },
  "daily_breakdown": [
    {
      "date": "2025-08-01",
      "calls": 312,
      "satisfaction": 4.7,
      "duration": 138
    },
    {
      "date": "2025-08-02",
      "calls": 289,
      "satisfaction": 4.9,
      "duration": 145
    }
  ]
}

Configure Webhooks

Webhook URL Events to Subscribe Secret Key

Webhook Configuration

{
  "webhook_id": "wh_demo_789xyz",
  "url": "https://your-app.com/webhook",
  "events": [
    "call.initiated",
    "call.answered",
    "call.completed"
  ],
  "secret": "whsec_demo_123abc",
  "status": "active",
  "created_at": "2025-08-05T14:30:42Z",
  "last_delivery": null,
  "delivery_attempts": 0,
  "next_retry": null
}

// Example webhook payload you'll receive:
{
  "id": "evt_demo_abc123",
  "type": "call.completed",
  "created": 1725545442,
  "data": {
    "call_id": "call_demo_abc123",
    "status": "completed",
    "duration": 180,
    "transcript": "Customer confirmed appointment for tomorrow at 2 PM",
    "sentiment": "positive",
    "satisfaction_score": 4.8,
    "outcome": "appointment_scheduled"
  }
}

DEVELOPER TOOLS

SDKs & Integration Libraries

Native SDKs for every major programming language and framework. Get started faster with idiomatic code and built-in best practices.

🐍

Python SDK

pip install team-connect

Get Python SDK

📜

JavaScript/Node.js

npm install @team-connect/api

Get JS SDK

💎

Ruby Gem

gem install team_connect

Get Ruby Gem

🐘

PHP Composer

composer require team-connect/api

Get PHP SDK

🐹

Go Module

go get github.com/team-connect/go

Get Go SDK

☕

Java Library

Maven & Gradle compatible

Get Java SDK

🔷

C# NuGet

Install-Package TeamConnect.API

Get C# SDK

⚡

REST API

Direct HTTP integration

View REST Docs

ENTERPRISE READY

Built for Fortune 500 Scale

Enterprise-grade infrastructure, security, and support that scales from thousands to millions of calls. Trusted by global brands.

🌍

Global Infrastructure

Multi-region deployment across 15 data centers worldwide. Sub-100ms latency with automatic failover and 99.99% uptime SLA.

🔒

Enterprise Security

SOC 2 Type II certified, GDPR compliant, HIPAA ready. End-to-end encryption, zero-trust architecture, and regular security audits.

📈

Unlimited Scale

Auto-scaling infrastructure handles traffic spikes seamlessly. From prototype to millions of concurrent calls without performance degradation.

👨‍💼

Dedicated Support

24/7 enterprise support with dedicated customer success managers, priority SLA response times, and direct engineering escalation.

🏷️

White Label Ready

Complete white-label solutions with custom branding, private cloud deployment, and API endpoint customization for seamless integration.

📋

Compliance Ready

Pre-built compliance packages for healthcare (HIPAA), finance (PCI DSS), and government (FedRAMP) with audit trails and reporting.

API PRICING

Developer-Friendly Pricing

Start free, scale as you grow. Transparent pricing with no hidden fees. Enterprise volume discounts available.

🚀 Developer

£0

per month

1,000 API calls/month
Standard voice quality
Basic analytics
Community support
Webhook integration
Standard SLA (99.9%)

Start Free Trial

⚡ Professional

£199

per month

25,000 API calls/month
Premium voice quality
Advanced analytics
Priority support
Custom AI training
Enhanced SLA (99.95%)
Real-time transcription
CRM integrations

Start Professional

👑 Enterprise

Custom

pricing

Unlimited API calls
Ultra-premium voices
Custom analytics
24/7 dedicated support
White-label options
Premium SLA (99.99%)
Private cloud deployment
Custom integrations
Compliance packages

Contact Sales

💡 Volume Discounts: Save up to 50% with enterprise volume commitments. Contact our sales team for custom pricing.

SUCCESS STORIES

Trusted by Industry Leaders

See how Fortune 500 companies and innovative startups are using our API to transform their customer communications.

🏦

Major UK Bank

Financial Services

"Team-Connect API processes 2M+ customer calls monthly with 97% satisfaction. Reduced wait times by 85% and operational costs by £2.3M annually."

2M+ calls/month 97% satisfaction £2.3M saved

🏥

NHS Healthcare Trust

Healthcare

"HIPAA-compliant deployment handles appointment scheduling for 500K+ patients. Reduced missed appointments by 60% with automated reminder calls."

500K+ patients 60% fewer missed HIPAA compliant

🚀

Global E-commerce Platform

Technology

"Multi-language API integration across 15 countries. Handles order confirmations, delivery updates, and customer support in 12 languages with 94% accuracy."

15 countries 12 languages 94% accuracy

The World's Most Advanced Voice AI API