Team-Connect AI Reaches 12,847 Active Users
Adoption of AI customer service accelerates as UK businesses upgrade from legacy phone systems to fully automated, always-on support.
Press & Media Centre
Official press centre for Team-Connect AI. Latest news, press releases, media resources and insights from Dad-Link and the leadership team. 4+ years of AI customer service innovation.
47
Press Releases
124
Media Mentions
28
Industry Awards
15+
Countries
Latest News
Breaking news, announcements and expert commentary from Team-Connect AI and Dad-Link
Dad-Link Shares 2025 AI Vision: The Future of Conversational Service
In this in-depth interview, founder Dad-Link explains the next phase of voice AI, upcoming BrainBit integrations and how Team-Connect AI is redefining customer service for high-growth UK businesses.
Read Full InterviewBrainBit Partnership Deepens Neural AI Capabilities
Team-Connect AI and California-based BrainBit expand collaboration to bring advanced neural interfaces to real-world customer service.
Loft Restore Delivers 300% Efficiency Gain with AI
A detailed look at how Loft Restore modernised inbound call handling and enquiry routing using Team-Connect AI.
Press Releases
Official announcements, milestones and strategic updates from Team-Connect AI
Team-Connect AI Announces £8.5M Series A Funding Round
JUL 22, 2025
Funding will be used to accelerate platform development, expand the engineering team and deepen strategic partnerships with DadLink Technologies and BrainBit.
Dad-Link Named AI Innovator of the Year 2025
JUL 18, 2025
The UK Tech Awards recognise Dad-Link for leadership in applied AI and transforming customer service across thousands of UK businesses.
Clear Compliance Partnership Strengthens Regulatory Assurance
JUL 15, 2025
Team-Connect AI now provides enhanced compliance monitoring and reporting for regulated sectors including financial services and healthcare.
Platform Achieves 99.97% Uptime Over 30-Day Period
JUL 10, 2025
The service sets a new reliability benchmark for AI customer service, backed by enterprise-grade monitoring and incident response.
Building Group Surveys Integration Launches Property Tech Automation
JUL 05, 2025
Integrated AI call handling now supports survey bookings, progress updates and status notifications for property clients across the UK.
Team-Connect AI Expands to Serve 15+ Countries
JUN 28, 2025
New regional deployments bring localised voice AI to Europe, North America and selected Asia-Pacific markets.
Media Kit & Resources
Logos, executive photos, fact sheets and video assets for accredited media use
Brand Assets
Official logos, colour palette and usage guidelines in PNG, SVG and vector formats.
Download LogosExecutive Photos
High-resolution portraits of Dad-Link and the leadership team for publication.
Download PhotosCompany Fact Sheet
Key metrics, platform overview, growth milestones and customer examples.
Download Fact SheetVideo Assets
Platform walkthroughs, product demos and b-roll for broadcast and online media.
Download VideosLeadership Team
Spokespeople and subject-matter experts available for interviews and commentary
DL
Dad-Link
Founder & CEO
Founder of Team-Connect AI and long-time technology entrepreneur. Leads the product vision, partnerships and long-term roadmap for AI customer service in the UK.
Media enquiriesSM
Sarah Mitchell
Chief Technology Officer
Oversees AI architecture, integrations and infrastructure. Available for deep technical discussions on voice AI, latency, accuracy and reliability.
Technical enquiriesMJ
Mark Johnson
Chief Operations Officer
Responsible for service delivery, uptime and customer experience. Commentator on operational excellence, contact centre transformation and scaling customer support.
Operations enquiriesPress Contact
For media enquiries, interview requests and additional materials, contact our press team. For urgent deadlines, include your time frame in the subject line.
Media enquiries
Email:
press@team-connect.co.uk
Response time: within 2 hours (business hours)
Availability: extended hours for breaking news
Response time: within 2 hours (business hours)
Availability: extended hours for breaking news
Phone and interviews
Platform status: All systems operational
Active users: 12,847
Uptime (30 days): 99.97%
Recent funding: £8.5M Series A
Coverage: 124 media mentions
Countries: 15+ active markets