🚗 UK Car Service & MOT Booking System • AI-Powered Garage Communications

Car Service & MOT Booking System That Never Misses a Call

Professional AI receptionist for UK garages, MOT centres and automotive workshops. Handles car service and MOT bookings 24/7, sends automated reminders, manages your workshop diary and boosts revenue with intelligent upsells. Never lose another booking to missed calls.

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AI Phone Reception

Takes service & MOT bookings professionally 24/7

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Smart Scheduling

Fills your bays efficiently with automated booking

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SMS Reminders

Reduces no-shows with automated confirmations

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Upsell Intelligence

Suggests additional services based on vehicle data

25,000+
Services Booked Annually
4.9★
Average Garage Rating
98%
Call Answer Rate
29%
Revenue Increase
CORE FEATURES

Complete car service & MOT booking system for UK garages

Everything you need to manage automotive bookings professionally, reduce no-shows and grow your garage revenue with intelligent automation.

🤖 AI receptionist that understands automotive bookings

Our AI receptionist is trained specifically for UK garages.It understands the difference between services, MOTs, repairs and diagnostics. Captures registration numbers, mileage, preferred dates and customer requirements with human-like conversation quality.

📅 Smart workshop diary management

Automatically schedules car services and MOT tests based on your available slots and technician capacity.Prevents double-bookings, optimizes bay utilization and ensures your workshop runs efficiently without manual intervention.

💬 Automated MOT & service reminders

Tracks MOT expiry dates and service intervals automatically.Sends timely SMS and email reminders to customers 4 weeks, 2 weeks and 1 week before their MOT expires or service is due, keeping your booking diary full.

🔧 Intelligent service upselling

Analyzes vehicle age, mileage and service history to suggest relevant additional work during booking. Offers brake checks, tyre inspections, diagnostics or full services appropriately, increasing your average job value by 29%.

📞 Professional garage landline with mobile forwarding

Get a dedicated garage number that presents professionally to customers.All calls hit the AI first to capture bookings, but can still forward to your mobile or office when human interaction is needed. Perfect for emergency breakdowns or complex enquiries.

📊 Workshop performance analytics

Track your booking conversion rates, no-show percentages, average job values and customer satisfaction. See which services are most popular, identify peak booking times and optimize your workshop operations with data-driven insights.

HOW IT WORKS

Simple car service & MOT booking process

See how our AI receptionist handles real garage bookings from start to finish.

📞 Customer calls your garage number

"Hi, I'd like to book a service for my Ford Focus please." The AI receptionist answers immediately with your garage's professional greeting, even if you're working under a car or in a meeting with another customer.

🚗 AI captures all vehicle & booking details

The AI asks for registration number, current mileage, type of service needed (interim, full service, MOT) and preferred dates.It understands natural conversation: "It's about due for its MOT and probably needs a service too" and captures both requirements.

📅 Smart scheduling finds the best slot

Based on your workshop capacity and existing bookings, the AI offers available slots: "I can fit you in next Tuesday at 9am or Wednesday at 2pm for a full service and MOT. The whole job will take about 3 hours."

✅ Automatic confirmation & reminder system

Customer receives instant SMS confirmation with date, time, what to bring and your garage location. Follow-up reminders are sent 48 hours and 24 hours before the appointment to prevent no-shows. You get the booking details immediately.

Calculate your lost revenue

See how much missed calls are costing your garage right now.

Potential Monthly Revenue Loss

£8,880

That's £106,560 per year leaving your business.

Team-Connect costs less than 1% of this lost revenue.
SERVICE TYPES

AI handles all automotive services & MOT bookings

Our system understands different types of garage work and books customers into the right slots.

🔧 Car services (interim, full, major)

Books different service types based on mileage and customer needs. Understands the difference between basic oil changes, interim services and comprehensive full services.Automatically allocates appropriate time slots and suggests relevant additional work.

🚗 MOT tests & pre-MOT checks

Handles MOT bookings with automatic reminder system for expiry dates. Can book pre-MOT inspections to identify potential failures early.Tracks MOT history and reminds customers when their annual test is due, keeping your MOT bay busy year-round.

🛠️ Repairs & diagnostic work

Recognizes emergency repairs, brake problems, engine diagnostics and electrical faults. Can prioritize urgent work while managing routine bookings.Captures symptom descriptions and suggests appropriate diagnostic time allocation.

🔍 Inspections & advisory work

Books vehicle inspections, pre-purchase checks and advisory work follow-ups.Tracks previous advisory items and automatically reminds customers when recommended work becomes urgent, converting advisories into profitable repair jobs.

Why UK Garages Switch to Team-Connect

Feature Team-Connect AI Human Receptionist Standard Voicemail
Cost Per Month From £29.99 £1,800+ £0 (Costly in lost business)
Availability 24/7/365 9am - 5pm (Mon-Fri) 24/7 (But passive)
Booking Capacity Unlimited simultaneous calls 1 call at a time Zero
MOT Knowledge ✅ Instant Reg Lookup Depends on training
GARAGE REVIEWS

What UK garage owners say about our booking system

Real feedback from independent garages, MOT centres and automotive workshops across the UK.

"We used to lose so many bookings when we were under cars and couldn't answer the phone. Now the AI takes every call and our workshop diary is consistently 85% full. Best investment we've made."

Mike Thompson, Thompson Motors – Birmingham

"The MOT reminder system is brilliant. Customers get texts 4 weeks before expiry and we're booking MOTs constantly. Our MOT bay utilization went from 60% to 90% in three months."

Sarah Jenkins, City MOT Centre – Manchester

"The AI understands when someone says 'my brakes feel spongy' and books them in urgently. It's like having a knowledgeable receptionist who never takes a break. Our emergency bookings are handled perfectly."

Dave Roberts, Roberts Auto Services – Leeds

"Service upsells have increased our average job value by £85. The AI suggests brake checks and diagnostics naturally based on mileage. Customers appreciate the proactive care recommendations."

Lisa Morgan, Morgan's Garage – Cardiff

"No more double bookings or scheduling conflicts. The smart diary knows exactly how long each job takes and fills our bays efficiently. Workshop productivity is up 40%."

John Smith, Smiths Motors – Glasgow

"SMS confirmations cut our no-shows from about 8% down to 2%. Customers love getting reminders and it keeps our schedule predictable. The professionalism has improved massively."

Rachel Green, Green Light Garage – Bristol

"We're a small family garage and couldn't afford a receptionist. This AI system answers every call professionally and we never lose bookings to competitors anymore."

Paul Clarke, Clarke Family Motors – Norwich

"The system handles both service and MOT bookings in one call. 'I need an MOT and probably a service too' – it understands and books both seamlessly. Customers love the convenience."

Emma Wilson, Wilson Auto Centre – Liverpool

"Advisory follow-ups are fantastic. When we put 'brake pads getting low' on an MOT, the system reminds the customer 6 months later. Converting advisories to actual work has never been easier."

Steve Murphy, Murphy's Motors – Newcastle

"24/7 emergency breakdown bookings mean we never miss urgent work. The AI recognizes 'car won't start' and 'engine warning light' and books priority slots immediately."

Tony Patel, Patel Auto Repairs – Leicester
GARAGE FAQ

Common questions about automotive booking systems

Everything UK garage owners need to know about AI-powered booking systems.

Can the AI handle both car services and MOT bookings together?
Yes, absolutely. When a customer calls saying "I need an MOT and it's probably due a service too", the AI understands both requirements, checks your availability for combined jobs, and books appropriate time slots to handle both the MOT and service together.
How does it track MOT expiry dates and service intervals?
The system automatically records MOT expiry dates and service intervals during bookings. It then sends automated reminder texts and emails to customers 4 weeks, 2 weeks and 1 week before their MOT expires or service is due, generating repeat business.
What if I'm working under a car and can't answer the phone?
Perfect - that's exactly when the AI receptionist shines. It answers every call professionally, captures all the booking details, schedules the appointment and sends confirmations. You can review and approve bookings when convenient without losing customers to voicemail.
Does it work for independent garages or just big chains?
It's perfect for independent garages! Many one-person operations use our system because they can't afford to hire a receptionist but still need to answer calls professionally. It scales from single-bay garages to large automotive centres.
How does the service upselling work without being pushy?
The AI makes helpful, relevant suggestions based on vehicle age and mileage.For example, "Your car's on 45,000 miles, would you like us to check the brake pads during the service?" It's educational rather than sales-focused, helping customers maintain their vehicles properly.

Ready to transform your garage booking system?

Join thousands of UK garages using AI to capture more bookings, reduce no-shows and grow their automotive business professionally.