What is a vet clinic landline?

A vet clinic landline is a professional 01/02 phone number for your veterinary practice that forwards calls straight to your mobile or staff mobiles. It makes your vet clinic look established and trustworthy while still letting you manage calls from anywhere.

How does the landline to mobile divert work for vet clinics?

A pet owner calls your vet clinic landline number, hears a normal ringing tone, and our system instantly forwards the call to your chosen mobile or mobiles. They never see your personal number and you can route calls differently for appointments, emergencies or out-of-hours.

Do I need new hardware in my vet clinic?

No. There is no new hardware, desk phone or engineer visit needed. Everything runs in the cloud and your landline simply forwards to existing mobiles. You can manage settings from a simple online dashboard.

Can the AI receptionist book veterinary appointments?

Yes. If you miss or decline a call, our AI receptionist can answer professionally, capture the pet owner's name, pet details, appointment needs, and contact details, then send you a summary by SMS or email for easy booking.

Is this suitable for mobile vets?

Yes, many of our customers are mobile vets. A business landline separates personal and professional calls, helps you look more established and makes it easier for pet owners to trust you.

Does this work with veterinary practice management software?

Yes. Your practice management software handles patient records, billing and schedules. Team-Connect handles the phone side – enquiries, appointments, emergencies and reception – and can work alongside any veterinary software.

Which veterinary practices can use this landline service?

The system works for all veterinary practices including general vet clinics, animal hospitals, specialist practices, mobile vets, equine vets and any animal healthcare provider across the UK.

🐾 UK Vet Clinic Landline • Built for Professional Animal Care

Vet Clinic Landline That Rings Straight to Your Mobile

Q: How does this handle veterinary emergencies?

You can set emergency keywords that instantly route urgent calls to your mobile, even out-of-hours. The AI can also be trained to recognize veterinary emergency terms and prioritize these calls appropriately.

Give your veterinary clinic a professional landline number that forwards to you (and your team) wherever you are – in surgery, on farm calls or at home. Add AI reception to answer professionally when you're busy caring for animals or in consultation.

🐾 Get Vet Clinic Landline 🏥 See How Clinics Use It

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Professional 01/02 Number

Trusted appearance that pet owners rely on and respect.

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Rings Your Mobile

Clinic calls follow you without exposing your personal number.

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AI Veterinary Receptionist

Books appointments when you're in surgery or with patients.

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Emergency Ready

Priority routing for urgent animal care and emergencies.

4.9★

Average Vet Clinic Rating

10,000+

UK Businesses

99%

Emergency Call Success

24/7

AI Reception Availability

WHO IT'S FOR

Business landlines for vet clinics & animal hospitals

Designed for veterinary professionals who need trusted phone presence while focusing on delivering excellent animal care.

🏥 General veterinary clinics

Small animal practices handling routine care, vaccinations, surgery and wellness checks that need professional appointment booking – without requiring full-time reception staff for every hour you're open.

🐾 Specialist animal hospitals

Referral practices, emergency animal hospitals, orthopedic specialists and specialist veterinary services. Route calls by specialization and ensure urgent cases never get lost in voicemail.

🚐 Mobile vets & farm calls

Mobile veterinarians, farm animal vets and equine specialists working across multiple locations.Maintain professional communication while keeping personal mobile numbers completely private.

🌙 Out-of-hours & emergency vets

Emergency veterinary services and out-of-hours clinics where pet owners need urgent access for critical situations, poisoning and trauma cases. Handle life-threatening calls with professional urgency.

Phone Solutions for Professional Veterinary Care

Streamline your veterinary clinic communications with Team-Connect. Our tailored phone system helps manage bookings, forward calls, and improve client service—so you can stay present and focused during every consultation.

Team-Connect Vet Clinic phone solution graphic showing veterinary professionals, alongside business phone features like appointment booking, emergency handling, and professional veterinary telephony.

VET CLINIC PHONE FEATURES

Professional, reliable phone system for busy vet clinics

Everything you need for caring pet owner communication – available even when your "reception" is just you.

📞 Professional vet clinic landline that rings your mobile

Choose a local 01/02 number that builds pet owner trust and confidence.Pet owners call the clinic line, hear a normal ring, and your chosen mobile(s) ring instantly. No one needs to know you're answering from surgery, farm calls or home.

🤖 AI receptionist for veterinary appointment booking

In surgery? With an animal patient? On farm calls? Let the AI receptionist answer professionally, take pet owner details, animal information, appointment needs and urgency level – then send you a complete summary.

🚨 Emergency animal care handling & priority routing

Set emergency keywords ("poisoning", "hit by car", "breathing problems", "collapsed") that instantly priority-route calls to your mobile, even out-of-hours.Never miss a life-threatening animal emergency that needs immediate attention.

👥 Multi-vet & specialization routing

Route calls to the right veterinarian by specialization - small animals, farm animals, exotics, surgery. Ring multiple mobiles at once or in sequence, so pet owners always reach the right veterinary expert without delays.

⏰ Surgery hours & out-of-hours management

Set clear clinic hours: in-hours ring mobiles, out-of-hours switch to emergency assessment or on-call vet.Handle surgery sessions and farm visits where calls should go straight to reception mode.

📋 Integration with veterinary practice management

Works alongside your existing veterinary software. Handle phone communication while your practice system manages patient records, billing and schedules – all under one professional veterinary clinic identity.

SMS MARKETING

Vet Clinic SMS Marketing UK

Professional text messaging for appointment reminders, pet health updates and client communication.

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Appointment Reminders

Automated SMS reminders to reduce no-shows and keep your clinic schedule full. Send 24-48 hours before appointments with preparation instructions.

Learn More About SMS

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Vaccination Reminders

Automated vaccination and booster reminders, flea treatment notifications and annual health check prompts to keep pets healthy and protected.

Explore SMS Features

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Post-Treatment Follow-ups

Recovery check-ins, medication reminders and post-surgery care instructions to ensure the best outcomes for your animal patients.

See SMS Plans

EMAIL MARKETING

Vet Clinic Email Marketing

Professional email campaigns for pet health education, appointment scheduling and clinic growth.

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Pet Health Education

Send seasonal health tips, disease prevention advice and pet care guides to keep pet owners informed and engaged with your clinic.

Discover Email Marketing

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Appointment Confirmations

Professional email confirmations with clinic details, appointment information, pre-visit instructions and what to bring for your pet.

View Email Templates

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Treatment Outcome Follow-up

Post-treatment emails with recovery updates, care instructions and feedback requests to maintain strong relationships with pet owners.

Get Email Marketing

AI RECEPTIONIST

AI Receptionist for Vet Clinics UK

Professional AI reception service that handles appointments, emergencies and pet owner enquiries 24/7.

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Veterinary Appointment Booking

AI receptionist trained in veterinary terminology that captures pet owner details, animal information, symptoms, and preferred appointment times - then sends complete booking information.

Learn About AI Reception

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Emergency Animal Care Assessment

Trained to recognize veterinary emergency terminology and route urgent calls immediately while handling routine enquiries professionally and efficiently.

See AI Emergency Features

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Pet Health Information Service

Answers common questions about services, opening hours, vaccination schedules and general pet care - freeing you to focus on animal treatment and surgery.

Explore AI Capabilities

AUTOMATION FLOWS

Ready-made vet clinic automation journeys

Pre-built communication flows designed around how real veterinary practices manage pets, owners and appointments.

🐾 New pet registration sequence

When someone registers a new pet, they get welcome information, vaccination schedules, microchipping details and first health check booking - all automatically managed.

📅 Appointment reminder flow

Pet owners get reminders 48 hours and 2 hours before appointments, with pre-visit instructions, what to bring and easy rescheduling options. Significantly reduces no-shows.

💉 Vaccination & health maintenance

Automated vaccination reminders, annual health checks, dental care appointments and preventive treatment scheduling based on pet age and history.

🏥 Post-treatment care sequence

Recovery check-ins, medication reminders, wound care instructions and follow-up appointment scheduling - customized by treatment type and animal species.

MESSAGE TEMPLATES

Example automated texts for vet clinics

Copy-ready veterinary SMS templates for appointment reminders, health updates and emergency protocols.

📅 Appointment reminder (24 hours before)

"[Clinic Name] reminder: [Pet name]'s appointment is tomorrow at 2:30 PM with [Vet Name]. Please arrive 10 minutes early and bring vaccination records. Reply CONFIRM or call us to reschedule."

💉 Vaccination reminder

"Time for [Pet name]'s annual vaccinations! It's been 12 months since their last boosters at [Clinic]. Reply BOOK to schedule online or call us. Keeping vaccinations current protects your pet's health."

🏥 Post-surgery follow-up

"Hi [Owner name], how is [Pet name] recovering after yesterday's procedure? Some quiet behavior is normal for 24-48 hours. Please call immediately if you notice excessive pain, swelling or loss of appetite."

🚨 Emergency response

"We've received your emergency call about [Pet name].[Vet] will call you back within 5 minutes. If this is life-threatening, proceed immediately to [Emergency Clinic Address].We're here to help."

GROW YOUR PRACTICE

Vet clinic marketing tips using professional communications

Caring, professional ways to grow your client base and improve pet health outcomes while building lasting relationships.

🐾 Segment by pet type & life stage

Tag clients by "Puppy/Kitten", "Adult Dogs/Cats", "Senior Pets", "Exotic Animals" and send relevant communications instead of generic messages. Higher engagement and more appropriate care advice.

📊 Follow up after key treatments

After vaccinations, surgeries and treatments, send caring follow-ups asking about recovery and offering additional support.Shows professional care and builds trust.

🏥 Maintain caring, professional tone

Pet owners trust you with beloved family members.Use warm, caring language - think "how is [Pet name] feeling?" and "we're here for you", not aggressive promotions.

📈 Track health outcome improvements

Monitor which communications lead to better compliance with treatments and preventive care.Use this data to optimize your messaging and improve animal health outcomes.

VET CLINIC LANDLINE FAQ

Questions vet clinics ask about business landlines

Quick answers before you add professional, reliable phone communication to your veterinary practice.

Do I need to install anything in my vet clinic?

No. There's no hardware, no engineer visit and nothing to install in your clinic or surgery.Your vet clinic landline lives in the cloud and simply forwards to the mobiles you choose.

Can I keep my existing clinic number?

In most cases, yes.We can usually port your current clinic landline into Team-Connect so you don't have to change your website, veterinary directories or printed materials. During porting, we provide temporary diversion so you don't miss pet owner calls.

How does this handle veterinary emergencies?

You can set emergency keywords ("poisoning", "hit by car", "breathing problems") that instantly route urgent calls to your mobile, even out-of-hours.The AI can also be trained to recognize veterinary emergency terminology and prioritize these calls appropriately.

Do pet owners know it's being forwarded?

No.Pet owners simply dial your clinic number, hear a normal ring and talk to whoever answers.If you use AI reception, they hear a professional veterinary clinic greeting just like a human receptionist.

Can we use this for RCVS compliance and veterinary directories?

Yes, absolutely.Use your vet clinic landline for all professional communications - RCVS records, veterinary directories, emergency services, and pet owner communications.One professional number for all your veterinary practice needs.

Does this work with our veterinary practice management software?

Yes. Your practice management software handles patient records, billing and schedules. Team-Connect handles phone communication, appointment requests and reception - working alongside any veterinary practice management system.

Ready to give your vet clinic a professional business landline?

Add trusted, professional phone presence to your veterinary practice – without compromising the excellent animal care your clients expect.

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